Refund policy

Return and Refund Policy

Effective Date: July 2026

At SHOPX, we want you to be fully satisfied with your purchase.

Returns
We accept returns within 14 days of delivery if the product is unused, in its original packaging, and in resalable condition.

Eligibility for Returns
Returns are accepted if the item arrives damaged, defective, or does not match its description.

How to Request a Return
Email us at refund@shopxecom.com with your order number and reason for return.

Return Shipping
Once your return request is approved, we will provide shipping instructions. Customers are responsible for return shipping costs unless the item is damaged or defective on arrival.

Refund Processing
Once we receive and inspect the returned item, we will process your refund within 5-7 business days to your original payment method.

Non-Returnable Items
Items damaged due to customer misuse are not eligible for return.

Contact Us
Email: refund@shopxecom.com

SHOPX
Rakkipatti, Salem District, Tamil Nadu 636308, India
Phone: +91 99941 06621