Legal

Privacy policy

What we collect when you shop with us, why, and the choices you have.

Last updated · 20 October 2026
01

Who we are

This store is operated by SHOPXECOM ("we", "us"), 6/40, Arunthathiyar Street Old Colony, Veerapandi Panchayat Union, Rakkipatti, Salem District, Tamil Nadu 637504, India. GST 33BFLPP9886G1ZP. For any privacy question, email work@shopxecom.com.

02

Information we collect

  • Details you give us: name, email, phone, shipping and billing address, and anything you write to us.
  • Order details: what you bought, when, and the price.
  • Payment: payments are processed by our payment processors. We never see or store your full card number.
  • Device and browsing data: IP address, browser type, pages viewed and similar data collected through cookies.
03

How we use it

  • To process, ship and support your order.
  • To reply to your messages and handle returns.
  • To prevent fraud and keep the store secure.
  • To send marketing emails, only if you have signed up. You can unsubscribe at any time.
  • To understand how the store is used and improve it.
04

Who we share it with

We share only what is needed with: our store platform (Shopify), payment processors, shipping carriers, our email service, and authorities where the law requires it. We do not sell your personal information.

05

Cookies

We use cookies to keep your bag working, remember your preferences, and measure how the store is used. You can block or delete cookies in your browser settings; some parts of the store may not work without them.

06

How long we keep it

We keep order records for as long as needed for accounting and tax purposes (usually up to 8 years under Indian law), and other data only as long as it is useful for the purposes above.

07

Your rights

Depending on where you live (including under the UK and EU GDPR, California law, Canada's PIPEDA and Australia's Privacy Act), you may have the right to access, correct, delete or receive a copy of your data, and to object to certain uses. Email us and we will respond within 30 days. You may also complain to your local data protection authority.

08

International transfers

We are based in India, and our service providers may process data in other countries. We rely on their safeguards to protect it.

09

Children

This store is not intended for anyone under 18, and we do not knowingly collect their data.

10

Changes

We may update this policy. The date at the top shows the latest version.

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